Privacy Policy for Marthrown of Mabie

Last Updated: December 3, 2025

Marthrown of Mabie (“we”, “us”, or “our”) is committed to protecting your privacy and keeping your personal information safe. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you have under UK data protection law.

By using our website https://marthrownofmabie.co.uk, you agree to the terms set out in this policy.

1. Who We Are

Marthrown of Mabie
Mabie Forest, Dumfries & Galloway, Scotland
Website: https://marthrownofmabie.co.uk
Contact: https://marthrownofmabie.co.uk/contact

We are the data controller responsible for the personal information collected on our website.

2. What Personal Data We Collect

We may collect, store and use the following types of personal data:

Data you provide directly

  • Name
  • Email address
  • Postal address
  • Telephone number
  • Booking details
  • Any information entered into forms or enquiries

Data collected automatically

  • IP address
  • Device information
  • Browser type
  • Pages visited and actions taken
  • Cookies (see section below)

Optional user-generated content

  • Comments on blog posts
  • Reviews
  • Uploaded media (e.g., photos)
  • Contact form submissions

We only collect the information necessary to provide our services, improve our website, and communicate with you.

3. Comments

When visitors leave comments on the site, we collect:

  • The data shown in the comments form
  • The visitor’s IP address
  • Browser user agent string (for spam detection)

An anonymised hash of your email may be sent to Gravatar to check if you use the service. Their privacy policy is available at: https://automattic.com/privacy/

After your comment is approved, your profile picture (if any) will be publicly visible alongside your comment.

4. Media

If you upload images to the website, you should avoid uploading images containing embedded location data (EXIF GPS). Visitors to the site may be able to download and extract this information from images.

5. Cookies

We use cookies to improve your experience on our site.

When you leave a comment

You may choose to save your name, email address and website in cookies, so you don’t have to re-enter them later. These last for one year.

Login cookies (for registered users)

  • Temporary cookie: checks if your browser accepts cookies
  • Login cookies: last for two days
  • “Remember Me” option: lasts for two weeks
  • Screen options cookies: last for one year
  • Article editing cookie: shows post ID, expires after one day

You can manage or delete cookies in your browser settings at any time.

6. Embedded Content From Other Websites

Articles or pages on this site may include embedded content (videos, images, articles, etc.).
Embedded content from other websites behaves exactly as if you visited those websites directly.

These third-party sites may:

  • Collect data about you
  • Use cookies
  • Track your interaction with embedded content
  • Link your activity to an account if you are logged in elsewhere

We recommend reviewing the privacy policies of these external providers.

7. How We Use Your Data

We may use your data to:

  • Respond to enquiries and messages
  • Process bookings or orders
  • Send newsletters (with your consent)
  • Improve our website and services
  • Monitor site usage and performance
  • Detect and prevent spam or fraudulent activity
  • Comply with legal obligations

We do not sell your data to third parties.

8. Who We Share Your Data With

Your data may be shared with:

  • Website hosting providers
  • Automated spam detection services
  • Third-party tools used to run the website (e.g., analytics, email marketing software)
  • Payment processors (if applicable)
  • Service providers necessary to fulfil bookings

If you request a password reset, your IP address will be included in the reset email.

All third parties are required to process your data securely and in line with UK GDPR.

9. How Long We Keep Your Data

  • Comments: Kept indefinitely to recognise and approve future comments.
  • User accounts: Personal information is stored for as long as the account is active.
  • Contact forms / enquiries: Stored as long as necessary to respond and maintain records.
  • Analytical data: Retention varies but is anonymised wherever possible.

Users can request deletion of their data at any time.

10. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to processing or request restrictions
  • Withdraw consent at any time (for newsletter or marketing)
  • Receive a copy of your data in a portable format

To exercise any of these rights, please contact us using the details above.

11. Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services such as Akismet, Antispam Bee or similar tools.

Some third-party providers may process data outside the UK. Where this happens, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

12. How We Protect Your Data

We use:

  • Secure hosting
  • SSL encryption
  • Password protection
  • Website Firewall
  • Intrusion Detection
  • Restricted access
  • Regular updates and security monitoring

While no system is completely secure, we take every reasonable step to protect your information.

13. Contact Us

If you have questions about this privacy policy or how we handle your data, you can contact us at:

Email: info@marthrownofmabie.co.uk
Phone: 01387 247 900
Address: Mabie Forest, Dumfries & Galloway, Scotland, DG2 8HB

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
https://ico.org.uk/